Third Party Processors
TrustEngine may engage and use certain third-party data processors (“Sub-Processors”) to provide contracted services to our customers. These Sub-Processors may have access to data provided directly by our clients or to which we may have access in order to perform the contracted services or to enable requested features related thereto (“Data”). This page provides important information about the identity, location, and contracted role of each Sub-Processor. Terms used on this page but not defined have the meaning set forth in the General Terms and Conditions or superseding written agreement between TrustEngine and its Clients (the “Agreement”).
We currently use the below list of Sub-Processors to provide infrastructure services, customer support, administration services, and notifications and for ongoing business service. Please note that not all Sub-Processors are used in the provision of all services we provide and some may only be involved in the delivery of specific services.
Product Sub-Processors
| Vendor | Purpose/Use | Location |
|---|---|---|
| Amazon Web Services, Inc | Hosting – Analytics | US |
| Anthropic | Internal Tooling and Generative Language Model | US |
| Blueshift Labs, Inc. | Client Communication | US |
| Enablix | Customer Analytics/Content Portal | US |
| Fraud Protection Network, Inc. | Data Enrichment Partner | US |
| Fuchsia Media LLC | Data Enrichment Partner | US |
| Google Cloud | Infrastructure Hosting and AI | US |
| Katmai | Collaboration Platform | US |
| Monster | FOC Delivery, Data Enrichment Partner | US |
| Okta, Inc. | Authentication | US |
| OnStrider, Inc. | Engineering Staffing | Argentina, Brazil, Columbia |
| Optimal Blue LLC | Data Enrichment Partner | US |
| Snowflake Inc. | Hosting – Analytics | US |
| ZeroBounce LLC | Data Validation Service | EU |
General Sub-Processors
| Vendor | Purpose/Use | Location |
|---|---|---|
| Atlassian, Inc | Ticketing, Incident Response | US |
| Blamelessc | Incident Response | US |
| Docusign, Inc | Contract Administration | US |
| Google Workspace | Email – Document Hosting | US |
| HotJar, Ltd. | Analytics | US |
| Hubspot, Inc | Customer Relationship Data Partner | US |
| Ordway Labs | Customer Relationship Data | US |
| Salesforce | Customer Relationship Data, Integration | US |
| Tableau Software, Inc | Business Analytics, Reporting | US |
| Zendesk, Inc | Customer Support | US |
